Do you have a meeting coming up that you're dreading?

We've all been there - in a place where we're not looking forward to that meeting or conversation with someone we just find 'difficult'.
We're anticipating some tension, friction and possibly push back.

I've put together 2 videos to cover my top 5 tips for preparing for this scenario, so you can go into the conversation feeling calm and confident and get the best outcome from the exchange.

Here's the first video where I cover the importance of empathy, my magic pill of finding something to admire about this person and to remember that you're only responsible for how you show up and respond and don't own any of their behaviour.

I'll cover another 2 tips in part 2 of this video